Simplisafe Signal Interference Detected (2024)

FAQs

What does signal interference mean on SimpliSafe? ›

The Wireless Interference message means that one or more of your sensors or components may have trouble communicating with the Base Station. This is unlikely to cause false alarms, but may prevent an alarm from being triggered at all.

The "Wireless Interference Detected" message means that there's another signal that could drown out your sensors. These would be simpler devices that use a lower frequency like wireless weather stations, remote controlled garage door openers, and some baby monitors.

Continuous Pulse for 1-2 minutes, followed by Solid Red Light. If you are seeing a continuous pulse for 1-2 minutes, this indicates that there was a recent alarm. After 1-2 minutes the Base Station will turn to a solid red light to alert you to the recent alarm.

Besides filters, there are other methods to remove interference from a signal, such as shielding, grounding, balancing, or canceling. Shielding is the process of enclosing a signal source or a signal path with a conductive material that blocks external interference.

Look for a security system with jam detection

(3) SimpliSafe will send you an email alert if the system believes it's being jammed.

The best solution is to strategically place your router so that the Wi-Fi signal doesn't have to go through an excessive number of walls and furniture. Wi-Fi extenders can decrease dead zones and weak spots. Metal and water both conduct electricity.

A spectrum analyser can be used to detect both intentional and unintentional interference. Intentional interference is usually caused by someone deliberately trying to disrupt a signal, while unintentional interference is caused by things like faulty equipment or electrical noise.

Simply unplug the power cord to your Base Station and, while unplugged, remove a battery (you'll need a screwdriver to get to the battery compartment). Wait a few seconds, and then put the battery back in and plug in the power cord - the Base Station will then come back on.

What causes SimpliSafe sensors to go offline? ›

If your Entry Sensor is showing as offline on the SimpliSafe® Mobile App, this is an indicator that the battery within the device needs to be replaced.

Each SimpliSafe product has its battery life expectancy. Except for the entry sensor, all burglary sensors will last around three to five years. The entry sensor will last up to 10 years. The hazard sensors will also last that same three- to five-year lifespan.

Under My System > Device Settings, you'll see a list of all of your sensors. On the right side of each tile, you'll also see the current status of each sensor, including: Whether your Entry Sensors are open or closed. Whether your Smart Lock is locked or unlocked.

If it's unplugged or the power goes out, the 24-hour backup battery keeps you covered. With a monitoring plan, it will alert the professional monitoring centre and they will request police dispatch upon video verification.

Radio Frequency (RF) interference is caused by transmitters on the same or similar frequency to the one you're receiving — for example, baby monitors, cordless phones, amateur or personal radio transmitters, oscillating amplifiers (like audio or radiating aerial amplifiers).

We typically see this happen for one of two reasons: The battery within your Entry Sensor needs to be replaced. The Entry Sensor is too far away from the Base Station and is unable to communicate from its current location effectively.

The Entry, Motion, and Glassbreak Sensors are all for intruders. They trigger a countdown, followed by an intruder siren, and if you have Monitoring with 24/7 dispatch enabled, that will initiate a call to your local police.

False Alarm Causes

SimpliSafe's Motion Sensors have been designed to avoid false alarms. However, if you've experienced one, there are a few potential issues that may cause them: Direct sunlight hitting the sensor can trigger a false alarm. Heating vents located in the room.